Last Updated: February 18, 2026 | Effective Date: February 18, 2026
This Cookie Policy explains how SYMVA COFFEE LIMITED ("we", "us", "our"), a company registered in England and Wales with company number 14238765 and registered address at 164 Church Road, Hove, BN3 2DL, England, uses cookies and similar tracking technologies on our website.
We believe in being transparent about the technologies we use. This policy provides you with clear and comprehensive information about the cookies we use, the purposes they serve, and how you can manage your preferences at any time.
By using our website, you acknowledge that you have read and understood this Cookie Policy. If you do not agree with the use of cookies as described herein, you can adjust your browser settings to refuse cookies or use our cookie preference management tool to limit cookie categories. For broader information about how we handle your personal data, please refer to our Privacy Policy.
Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website. They are widely used to make websites function efficiently, to improve the user experience, and to provide information to the owners of the site. Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the one you are visiting).
In addition to traditional cookies, we may use similar technologies including tracking pixels, web beacons, device identifiers and local storage. Throughout this policy, we use the term "cookies" to refer to all of these technologies collectively unless otherwise specified.
Cookies can be "session" cookies (which are erased when you close your browser) or "persistent" cookies (which remain on your device for a defined period or until you delete them manually). The retention period for each cookie category is detailed in the sections below.
We classify the cookies used on our website into three distinct categories. Each category serves a different purpose, and your consent requirements differ depending on the category.
Purpose: Essential cookies are strictly necessary for the core functionality of our website. They enable basic features such as page navigation, secure area access, session management and security protections. Without these cookies, the website cannot function properly.
Consent Required: No. These cookies are activated automatically when you access our website. They do not collect personal information for marketing purposes and cannot be disabled through our cookie preference tool.
Retention: Session duration or up to 12 months for preference storage (such as your cookie consent choice).
| Cookie Name | Purpose | Retention |
|---|---|---|
| cookie_consent_status | Records your cookie consent preferences | 12 months |
| session_id | Maintains your browsing session state | Session |
| csrf_token | Protects against cross-site request forgery attacks | Session |
Purpose: Analytics cookies help us understand how visitors interact with our website. They collect information about the number of visitors, the pages they visit, how long they spend on the site, and any errors they encounter. This data helps us improve the website's performance and user experience. All data collected by analytics cookies is aggregated and anonymised.
Tools Used: Google Analytics 4 (GA4)
Consent Required: Yes. Analytics cookies are activated only after you click "Accept All" on our cookie consent banner or enable the "Analytics Cookies" toggle in the preference management panel. These cookies are not activated if you click "Reject Non-Essential" or leave the analytics toggle disabled.
Retention: Up to 14 months.
IP Anonymisation: IP anonymisation is enabled within our Google Analytics 4 configuration. Your full IP address is not stored or transmitted to Google.
| Cookie Name | Purpose | Retention |
|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated number | 14 months |
| _ga_XXXXXXX | Maintains session state for Google Analytics 4 | 14 months |
| _gid | Distinguishes users for analytics purposes | 24 hours |
| _gat | Throttles request rate to limit data collection on high-traffic sites | 1 minute |
You may opt out of Google Analytics data collection at any time by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Purpose: Marketing cookies are used for remarketing, personalised advertising delivery and conversion tracking. They enable us to measure the effectiveness of our advertising campaigns and to display relevant advertisements to users who have previously visited our website.
Consent Required: Yes. Marketing cookies are activated only after you click "Accept All" on our cookie consent banner or enable the "Marketing Cookies" toggle in the preference management panel. These cookies are never activated by default.
Retention: Up to 540 days (Google Ads default retention period).
Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.
We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.
We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.
Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.
We use the following tracking technologies on this website:
We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions, calls, or page visits. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.
Advertising and analytics technologies active on this site:
| Cookie / Technology | Provider | Purpose | Retention |
|---|---|---|---|
| _gcl_au | Google Ads | Conversion linker for click attribution | 90 days |
| _gcl_aw | Google Ads | Stores Google Ads click information | 90 days |
| IDE | Google DoubleClick | Remarketing and ad targeting | 540 days |
| NID | Stores preferences and ad personalisation | 6 months | |
| _fbp | Meta Pixel | Identifies browsers for ad delivery and measurement | 90 days |
| _fbc | Meta Pixel | Stores click identifier for Facebook ad attribution | 90 days |
When you first visit our website, a cookie consent banner appears at the bottom of your screen. This banner offers three clear options:
Activates essential, analytics and marketing cookies
Activates only essential cookies
Opens a panel for per-category selection
By clicking "Accept All Cookies", you consent to the storing of cookies on your device for analytics and advertising purposes, including personalised advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.
The cookie consent banner does not activate analytics or marketing cookies until you explicitly accept them. If you close the banner without making a selection, or if you click "Reject Non-Essential", only essential cookies will be active on your device.
Your consent choice is stored in your browser's localStorage for 12 months. After this period, the consent banner will reappear for you to make a fresh choice. Your consent record includes a timestamp and the specific categories you accepted or rejected.
EEA and UK Users: Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.
You may withdraw consent at any time by clicking "Manage cookie preferences" in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.
When you withdraw consent for analytics or marketing cookies, we deactivate the relevant tracking scripts on your next page load. Any data already collected prior to withdrawal remains with the respective third-party provider (Google, Meta) and is subject to their data retention policies.
Quick access to manage your preferences:
You may opt out of personalised advertising at any time through the following external tools:
Opting out does not remove ads entirely. You will continue to see non-personalised advertisements. Opting out also does not delete data that has already been collected; it prevents future personalised ad targeting.
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options", "Preferences" or "Settings" menu of your browser. The following links provide guidance for common browsers:
Please note that blocking all cookies may affect the functionality of our website and many other websites that you visit. Some features may not work as intended if essential cookies are disabled at the browser level.
We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:
Cookie identifiers, conversion events, anonymised behavioural data, remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
Pixel events, conversion data, custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy
We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties.
Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.
This website uses the following Google services:
Collects anonymised usage data, device info, and behavioural signals. IP anonymisation is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Records when a user completes a defined action (form submission, call) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
Allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
Deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.
Google's advertising products are governed by: https://policies.google.com/technologies/ads
This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:
We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.
Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy
To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/
Some browsers transmit a "Do Not Track" (DNT) signal. There is currently no industry-wide standard for how websites should respond to DNT signals. Our website relies on the cookie consent banner as the primary mechanism for managing tracking preferences. We recommend using our cookie preference tool for the most reliable control over which tracking technologies are active during your visit.
This website is not directed at individuals under the age of 16. We do not knowingly set cookies for or collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at the email address below if you believe we have received data from a minor.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the purposes for which we use them, or changes in applicable law. When we make material changes, we will notify users via a homepage banner a minimum of 14 days before the changes take effect. The "Last Updated" date at the top of this page will be revised accordingly.
We encourage you to review this policy periodically to stay informed about how we use cookies and related technologies.
If you have any questions about this Cookie Policy, your consent choices, or the cookies we use, please contact us: